Privacy Policy

Your Privacy

Thank you for visiting us at Gold Coast Caravan Sales. Ensuring the privacy and security of your personal information is very important to us. Our Privacy & Security Policy outlines the information we collect about you, how we use, disclose and otherwise manage this information and the choices you have to restrict our usage of this information from this website.

Collected Information

We collect personal information when you purchase, order, return or exchange products and services; sign up for our newsletter email or, make an inquiry on a caravan; visit or register on our website; participate in a promotion or survey; or contact us with a comment, question or complaint.

You do not have to register to visit goldcoastcaravansales.com.au. You do not need to make an account to visit Gold Coast Caravan Sales. To make a sales inquiry on a caravan you must provide us with your name, email address, phone number and any other details you think are pertinent to the inquiry on that caravan. Please do not provide us with any personal information that is not relevant to the inquiry.

We train our employees about the importance of confidentiality and maintaining the privacy and security of your information. Access to your Personal Information is restricted to employees who need it to process your inquiry.

Personal information you provide to us while creating or updating an account and at checkout on our website (such as name, address, telephone number, email address, billing address, ship-to address and payment details) is held securely by our Gold Coast Caravan Sales system in Australia. Your registration information is used solely to provide and otherwise administer the services you requested, unless you otherwise consent.

Website analytics

Our website may use ‘cookies’. Cookies are an industry standard and most web sites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. When you go to other websites from here, we advise you to be aware and read their privacy policy.

Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.

Customer Service

When you contact our customer service team member with a question or feedback, you may be asked for information that identifies you, such as your name, address and telephone number. We collect this information to verify your identity and to help us promptly answer your question or respond to your comment or feedback. We may retain this information to assist you in the future. We also may use your feedback, suggestions and comments to monitor and/or improve our products or website.

Information We Share

We may make available your personal information to other third parties from time to time who provide services on our behalf. We may use service providers to process data and online payments, deliver our products and services, and host our website, send emails, run our promotions and surveys.
All of our service providers are required to maintain the confidentiality and security of your personal information and to use it only in compliance with applicable privacy laws. These companies are not authorized to use your information in any manner, other than in helping us to provide you with products and services you have requested from our website.

Security of Personal Information

Your privacy is important to us. We maintain reasonable administrative, technical and physical safeguards in an effort to protect against the loss, theft, unauthorized access, use, modification and disclosure of personal information in our custody and control.

To provide you with an increased level of security, online access to certain personal information may be protected with a password you select. We strongly recommend that you do not disclose your password to anyone. We will never ask you for your password in any unsolicited communication.

Policy Changes

Gold Coast Caravan Sales may periodically update this Privacy & Security Policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here. We will treat your personal information in accordance with the Privacy & Security Policy in place at the time your information was collected.

Contact Us

Feel free to contact us with any questions about our Privacy & Security Policy or the manner in which we treat your personal information or to withdraw your name from an email or other marketing list.

Leave a Reply

Your email address will not be published. Required fields are marked *